Strategic Planning | North Shore Community College

Submit Your Proposal

The Strategic Planning Tactical Committee (SPTC) seeks proposals that demonstrate measurable progress in student retention, graduation, and employment—especially in areas where equity gaps exist—and that can make a meaningful student impact.

📆 Submissions due February 24
🔗 Proposal submission form

To assist with the application process, the SPTC is hosting one-hour optional drop-in information sessions on:

Tuesday, February 10 at 12 PM (Zoom meeting)
Wednesday, February 11 at 2 PM (Zoom meeting)

Additional Resources: Budget Template

Strategic Plan Feedback

Feel free to provide any feedback on what Year 4 Strategic Plan activities you would like to hear more about.

Updates

2024-2025 Tactical Activities

Highlights

North Shore Community College “Community Time”

After years of discussion, NSCC piloted our first ever Community Time in Spring of 2025 with a professional development opportunity focused on serving our Hispanic students. This successful landmark event partnered with our colleague Dr. Elisa Castillo from Salem State University to serve as a pre-work to this spring’s professional day. The goal is to settle on an established time block for the upcoming academic year.

Student and Academic Success Master Plan

Throughout the Fall and Winter over 80% of the staff and faculty of the Student and Academic Success Division met repeatedly to talk, listen and imagine as the newly formed division created North Shore Community College’s first ever Student and Academic Success Master plan under the leadership of Provost Chris Bednar and Interim Assistant Provost Kristine Goodwin. The finalized plan was presented in the spring and reflected the shared vision of the seven areas of SAS (5 academic divisions and 2 functional areas).

The Growth of Multi-lingual Programming and Supports

The ESL and Dual Language Programs expanded linguistic access, cultural representation, and student support through faculty diversity, translated materials, digital literacy workshops, and the ESL club. Initiatives included a Peer Interpreting Program, data tracking for student success, inclusive faculty development, and collaboration with Universidad Central del Ecuador. A new Spanish Composition course and increased online presence further promotes equity, inclusion, and academic success in alignment with HSI and Excelencia goals.

Student Support Case Management Model

Early intervention; personalized, coordinated outreach; consistency, and relationship building are key to effective triaging and case management approach. During the 2025 Academic Year NSCC formed the new Student Outreach and Support (SOS) team who met weekly to ensure holistic and coordinated support for students experiencing academic, emotional, social, physical, financial, familial, and/or circumstantial challenges. The Navigate Student Support tool was used to ensure effective case management and closure of cases. In addition, in the Spring of 2025 every student was assigned a professional advisor to assist with this wrap-around support.

Implementation of new CRMs for Admissions/ Recruit and Advancement

After an extensive review of potential vendors, a cross-component team identified Ellucian Advance CRM as the product of choice for Admissions and Recruitment. The CRM Recruit app went live the week of January 13, 2025 with visiting high school students, while the official public rollout occurred in February. At that time, all new general admissions applicants for summer or Fall 2025 started using Ellucian Recruit, replacing the older Radius CRM. Rollout to the college’s special admissions applicants is currently underway.

overall results